Industry

Laundromat management software for multi-site operators

Laundry portfolios grow by acquisition, which means they grow by inheriting other people's processes. A unified platform is how you get one operating standard across sites that were bought, built and franchised at different times — without flattening what each location does well.

In short

Laundromat management software for a multi-site operator consolidates takings from every location, publishes operating and safety standards as scheduled checks with photo evidence, gives each site a channel to raise equipment issues, and keeps licences and insurance filed centrally with their expiry dates. It coordinates a laundry portfolio like a franchise network, whether or not it is one.

What actually goes wrong

None of this is a crisis on any given Tuesday. It becomes one when you try to scale, sell, refinance or defend the business.

Acquisitions arrive with their own habits

Every site you buy comes with a different pricing structure, a different attendant rota, a different idea of what "clean" means, and a different way of recording takings. Standardising by memo does not survive contact with a busy site.

Machine downtime is discovered by customers

Nobody at head office knows a bank of dryers has been out for nine days until takings drop or a review appears. There is no channel where a site raises it and no record that it was raised.

Unattended sites are hard to hold to a standard

Much of the estate runs unattended for large parts of the day. Standards you cannot personally inspect need to produce evidence, or they are not standards.

Compliance paperwork lives at the site

Public liability certificates, gas and electrical safety certification, and council licences sit in a folder at each location — which is exactly where they are unavailable when an insurer asks about all of them at once.

How Stores360 handles it

1

One takings picture across the portfolio

Sales from each site's point-of-sale or payment system consolidated by trading date and location, with sites ranked against each other rather than against last year — so pricing tests and equipment investments can be judged.

2

Operating standards as scheduled checks

Cleanliness, safety, machine condition and stock-level checks issued as reusable checklists on a cadence, completed on a phone with photo evidence and a location stamp, with a corrective action raised on every failure.

3

A maintenance channel with a record

Sites raise maintenance requests in the system rather than by text message, so an equipment fault has a status, an owner and a history — and a pattern across sites becomes visible.

4

Pricing and promotion changes that land everywhere

Announce a price change or a promotion across the estate in minutes, with acknowledgement tracked per site, so you know which locations are running the old prices.

5

Licences and insurance that do not lapse quietly

Certificates and licences filed against the site that holds them, classified and expiry-aware, so head office can answer "is every location covered?" without contacting a single one.

What you should be able to do

  • One comparable takings figure per site per day.
  • An acquired site is running the portfolio's standards within its first month.
  • Equipment faults have an age and an owner instead of a rumour.
  • Renewals happen from a list, before the date.

Works with your POS

Sales are read from the point-of-sale each location already has — Clover and Toast today, through their APIs. Nothing changes at the till.

Every POS we read →

Frequently asked questions

Is this suitable for unattended or part-attended laundromats?

Yes, and it matters more there. Standards you cannot personally inspect need to produce evidence — a scheduled check completed on a phone with a photo and a location stamp is how an unattended site stays accountable.

Can it handle a mix of owned and franchised sites?

Yes. Locations are assigned to operators, and each operator sees only the sites they hold. Royalty billing applies to the franchised sites and is simply unused for the owned ones.

Does it replace my payment or machine management system?

No. It sits above them, consolidating takings and giving you the operational layer — standards, communication, maintenance, documents and records — that a payment system does not try to cover.

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Ready to talk about your rollout?

Tell us how many locations you run and what is currently held together by spreadsheets. From $87 per store, per month, with setup and onboarding included.

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